IPTV UKE has officially moved from iptvuke.it.com to iptvukv.com as our new official domain.
Refund Policy
We are confident in the quality of our service, which is why we offer a comprehensive 30-day money-back guarantee.
30-Day Money-Back Guarantee
If you are not completely satisfied with your iptvukv.com IPTV subscription for any reason, you are eligible for a full refund within the first 30 days of your purchase. We operate on a "No Questions Asked" policy for the first 7 days, and a support-first policy for days 8-30.
Eligibility for Refund
- Request made within 30 days of purchase.
- Account has not been banned for violation of Terms.
- Technical issues that our support team could not resolve.
Non-Refundable Circumstances
- Requests made after 30 days of purchase.
- Issues caused by user's own internet connection or hardware.
- Failure to configure the service despite provided guides.
How to Request a Refund
Contact Support
Email our support team at billing{{ $setting->webname }} with your Order ID and reason for the refund.
Troubleshooting (Optional)
If your issue is technical, our team will offer to help fix it. You can decline and proceed with the refund if you prefer.
Processing
Once approved, refunds are processed within 3-5 business days and returned to your original payment method.
